Privacy Policy
Effective Date: June 1, 2026
Salon Platinum 121 ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our salon or website at salonplatinum121.com.
1. Information We Collect
We may collect the following information when you book an appointment, contact us, or visit our website:
- Full name
- Mobile phone number
- Email address
- Service preferences and appointment history
- Basic technical data (browser type, IP address) collected automatically by our hosting provider
2. How We Use Your Information
We use the information we collect to:
- Confirm and manage your appointments
- Send appointment reminders and follow-ups
- Communicate promotional offers and updates (with your consent)
- Improve your overall salon experience
- Comply with applicable laws and regulations
3. SMS / Text Message Communications (A2P)
By providing your mobile phone number to Salon Platinum 121, you expressly consent to receive text messages (SMS/MMS) from us, including appointment confirmations, reminders, and promotional communications.
- Message Frequency: Message frequency varies. You may receive up to 4 messages per month.
- Message & Data Rates: Message and data rates may apply depending on your mobile carrier and plan.
- Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further texts.
- Help: For help, reply HELP to any message or contact us at 937-407-6810.
- No Sharing: Your mobile phone number and SMS opt-in data will not be shared with, sold to, or used by third parties or affiliates for their own marketing purposes.
- Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
4. Third-Party Services
We use the following third-party platforms to operate our website and manage content:
- Sanity — Content management system
- Netlify — Website hosting and deployment
These providers may collect limited technical data as described in their own privacy policies. We do not sell, rent, or trade your personal information to any third parties.
5. Data Retention
We retain your personal information only as long as necessary to provide our services or as required by applicable law. You may request deletion of your data at any time by contacting us directly.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of SMS or promotional communications at any time
To exercise any of these rights, please contact us using the information below.
7. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us: